This Contact Us page provides the official business and customer support information for Cirae.
OUR IDENTITY
Legal Business Name: 1111 SOUTH ORLANDO AVENUE, LLCStore Name: Cirae
Physical Business Address: 701 Columbia Blvd, Titusville, FL 32780, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@cirae.shopBusiness Phone Number: +1 (830) 642-7991
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.