Contact Us

This page provides the official customer support and business identity details for Cirae and should match the information shown in the footer. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: 1111 SOUTH ORLANDO AVENUE, LLC
Store Name: Cirae
Physical Business Address: 701 Columbia Blvd Titusville, FL, 32780 United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM SGT. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@cirae.shop
Business Phone Number: +18306427991

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

If a product support request depends on condition, size, or missing parts, clear photos and the order number help us review it accurately. When information is incomplete, we may ask for the missing order details before confirming the next step.

We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.